All-New HiAce Delivers Improved Value And Efficiency

The all-new Toyota HiAce will offer superb value for money when it arrives in Australia mid-year with powerful and efficient new engines, comprehensive safety features and a long list of standard equipment.


As the first new HiAce in 15 years, it has been completely redesigned with a new semi-bonneted configuration to more than meet the needs of commercial, private, corporate and fleet buyers.

Toyota Vice President Sales and Marketing Sean Hanley said every aspect of the all-new HiAce has been designed to expand its role as the ideal work partner for people whose livelihoods depend on it.

"We focused on making the new-generation vehicle an even better tool of trade through enhanced design, increased performance, a quiet cabin, smooth ride and improved handling and agility," Mr Hanley said.

"It's also more refined, convenient and comfortable than ever, recognising that many owners rely on their HiAce as a mobile office and spend most of their working day inside their vehicle.

"Its impressive carrying capacity is even more flexible and user-friendly with increased internal width and height, and dual sliding side doors on van models which, for the SLWB variants, can take a standard Australian pallet.

"At the same time, we've built on the HiAce heritage of quality, durability and reliability - factors that underpin its strong resale values and popularity as the world's best-selling compact commercial van. Independent studies show that HiAce has the strongest resale value in its segment, retaining 68 per cent of its value after four years1.

"We are also providing HiAce customers with the same level of safety as people who buy our passenger cars and SUVs with a full suite of advanced Toyota Safety Sense2technologies," Mr Hanley said.

Priced from $38,6403, the new nine-model HiAce range kicks off with the LWB (long wheelbase) Van with a choice of V6 petrol or four-cylinder turbodiesel engines and six-speed manual or automatic transmissions.

The LWB Crew Van adds a second row of seats enabling it to carry up to four passengers and driver and is available exclusively with the 2.8-litre turbodiesel engine driving the rear wheels through the six-speed automatic transmission.

Starting at $48,6403, the automatic-only SLWB (super long wheelbase) Van provides up to 9.0 cubic metres cargo capacity and is also offered with petrol or turbodiesel power.

Safety has been a major priority for Toyota in developing the new HiAce and aside from its improved driving dynamics, all models across the entire range incorporate an extensive array of driver assistance technology as standard. 

The Toyota Safety Sense suite of features includes a pre-collision safety system with pedestrian and daytime cyclist detection, lane departure alert with steering assist, road sign assist and auto high beam.

Further standard safety features include cruise control, anti-lock brakes, vehicle stability control, blind spot monitor, rear cross traffic alert, reversing camera, front and rear parking sensors and up to nine airbags depending on the model.

Offering superb driver comfort and convenience, all models feature height-adjustable driver's seat, tilt and telescopic adjustable steering wheel, manual air conditioning and extensive storage areas with big front door bins and 1.5-litre bottle holders.

All controls for the audio, infotainment and cruise control systems are conveniently located on the steering wheel.

The latest generation multimedia system features a large 7-inch touchscreen display and offers AM/FM/DAB+4 radio, CD player, full Bluetooth®5 connectivity for audio and phone, USB and AUX inputs, satellite navigation6 with SUNA™ live traffic alerts7, and voice recognition, Siri®8 eyes-free for compatible iPhones® and Toyota Link9apps.

For even greater comfort, style and convenience, an option pack is also available for the new HiAce turbodiesel Vans (standard on Crew Van) that adds additional features.

The $1000 option pack includes body-coloured front and rear bumpers and door handles, halogen front fog lights and front and rear chrome trim. Inside, it adds an innovative auto-dimming digital rear view mirror that can display images from the vehicle's rear camera when the internal view is obstructed.

In addition to offering a three-position second row bench seat with a 60/40-split fold seatback, the Crew Van also gains rear side curtain airbags, two rear ISOFIX child restraint anchors, opening rear windows and a rear vent for the air conditioning. 

As well as the HiAce Vans, Toyota will continue to offer a passenger variant with the Commuter available in two grades, both powered by the turbodiesel/automatic transmission powertrain.

Based on the SLWB platform, the 12-seat Commuter incorporates passenger comfort features including reclining seat backs, front and rear interior lights, rear air conditioning with vents for every seat position and floor carpet throughout.

The Commuter GL takes the exterior style and function to a new level with body-coloured front and rear bumpers and door handles, halogen front fog lights, LED daytime running lights, chrome trim garnishes, power rear sliding door, 16-inch alloy wheels and increased sound insulation and acoustic glass.

Inside, the seats in the Commuter GL are finished in premium materials and feature a seat pocket, cupholder and coat hook integrated into the reclining seat back.

Rear passengers also benefit from USB charge outlets, eight reading lights, and independent controls for the rear air conditioning.

Like all new Toyota vehicles, the new HiAce will also be covered by a full five-year Toyota Warranty Advantage10. 

1 Based on a 2019 Glass's Guide study comparing the top four competitor makes' 4-year-old resale values: The resale values provided in the report are at year, make, and model level. Variant, series, body, engine and transmission is averaged in order to calculate comparison at model level.
2 Driver assist features. Only operates under certain conditions. Check your Owner's Manual for explanation of limitations. Please drive safely.
3 Manufacturer's list price provided for media purposes only. Statutory charges or other on-road costs not included.
4 Coverage dependent on vehicle location.
® Save for Toyota trademarks depicted, all other product and company names are trademarks of their respective owners
5 Compatibility and functionality varies depending on device. Bluetooth®, is a registered trademark of Bluetooth SIG, Inc.
6 Coverage varies based on vehicle location.
7 Service varies based on vehicle location. See 
8 Siri® is a trade mark of Apple, Inc . registered in the U.S. and other countries. iPhone® is a trademark of Apple, Inc. registered in the U.S. and other countries.
9 Requires installation of a compatible app, third party information, sufficient mobile data & GPS signal. Mobile usage is at user's cost. Toyota Australia reserves the right to add, remove or modify applications. For further information see
10 The standard Toyota Warranty Advantage period is 5yrs, with unlimited kms, from delivery. Excludes vehicles used for a commercial purpose, such as taxis, hire vehicles and vehicles transporting people or goods for payment including rideshare. The commercial vehicle Toyota Warranty Advantage period is 5 years from delivery or 160,000kms (whichever occurs first). See Toyota Warranty or your vehicle's Warranty and Service Book for T&Cs. This warranty does not limit and may not necessarily exceed your rights under the Australian Consumer Law.